Connect with us

Technology

SleekFlow invests $7 million to leverage conversational AI across Asia

Published

on

SleekFlow snaps up $7M to tap the conversational AI opportunity across Asia  

Elegant flowThe Singapore- and Hong Kong-based social commerce platform, which has created a conversational AI customer engagement suite aimed toward Asian markets, said Wednesday it has raised one other $7 million in funding. The money shall be used to further develop its AI, in addition to to penetrate deeper into Southeast Asia and the Middle East, and to enter the European market.

The startup’s fundraising and growth plans underscore the rapid growth of social commerce, where sellers use platforms like Facebook, Instagram, WhatsApp, TikTok and YouTube to promote their goods and find recent customers, and consumers use those self same social media platforms to discover and buy things.

Social commerce is currently growing faster than conventional e-commerceThe estimated market value of social commerce within the Asia Pacific region alone is exceed $894 million by 2028which suggests a rise of 10.6% compared to 2022.

Advertisement

In this context, conversational AI is an enormous a part of the rise of social commerce. Using AI-powered chat capabilities means merchants can scale customer support to engage with masses of users while keeping their very own operations low-key. It also adds a software layer to the method, with analytics giving them greater insight into what’s working and what’s not, when and for whom, and the flexibility to automate several types of responses for various audiences.

The conversational AI industry is predicted to reach $49.9 billion by 2030, up 24.9% from $13.2 billion in 2024..

Given the necessity to scale not only social commerce but e-commerce generally, it’s no surprise that the conversational AI space is crowded. SleekFlow’s competitors include Messagebird, Respond.io, Gupshup, Omnichat, Trengo, WATI, Unifonic, and Verloop.

Henson Tsai, founder and CEO of SleekFlow, says the startup stands out from these and other rivals with its more streamlined features. These features include omnichannel capabilities (marketing across a couple of platform and interacting with a single dashboard), marketing automation, and a user-friendly flow builder that offers you the pliability to create unique chat experiences for every customer. Instant checkout capabilities include in-chat payment links, team collaboration features, built-in CRM platform integration with HubSpot and SalesForce, and e-commerce functionality.

Advertisement

The plan is to expand the platform “to offer fully automated sales and support processes via voice, call, and email to provide unparalleled value to our customers,” Tsai told TechCrunch.

The startup recently hired a brand new CTO, Gao Lei, an AI and large data veteran who has been a Silicon Valley technology leader for greater than twenty years.

“Since the appointment of our CTO, Silicon Valley veteran Gao Lei, we have significantly increased our engineering efforts to be at the forefront of innovative technologies and advanced AI,” Tsai said.

SleekFlow is built on multi-layer SaaS business model with an optional add-on for patrons who also want to arrange and launch a WhatsApp Business messaging channel. The startup attracts sales and marketing teams and is utilized by corporations starting from small teams to large enterprises within the insurance, healthcare, telecommunications and retail sectors. Its customers include Hong Kong Broadband Networks (HKBN), Delonghi, online furniture company Cellini and Malaysian home appliance maker Khind.

Advertisement

SleekFlow currently operates in Singapore, Hong Kong, Malaysia, Indonesia, Brazil and the United Arab Emirates. Tsai said that consumer behavior, especially in Indonesia — which is predicted to turn into considered one of the biggest consumer markets by 2030 — is rapidly shifting toward online shopping as a substitute of traditional brick-and-mortar stores. High purchasing power in Saudi Arabia and the United Arab Emirates signifies that these regions are also likely to be key markets for social commerce, Tsai added.

Seoul-based VC firm Atinum Investment led the newest round, with participation from existing investors AEF Greater Bay Area Fund and Transcend Capital Partners, in addition to Moses Tsang, former general partner of Goldman Sachs Group and chairman of Goldman Sachs Asia LLC. SleekFlow previously raised $8 million in a Series A round led by Tiger Global.

The company declined to comment on its valuation, but as well as to raising $15 million to date, other notable financial metrics include its annual recurring revenue (ARR) growing to $8-9 million by June 2024 from around $1-2 million in December 2022. Its staff has also grown to 160 from 60, and the number of consumers has increased by greater than 5,000 globally, Tsai told TechCrunch.

Advertisement
This article was originally published on : techcrunch.com
Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

The signal is the number one application in the Netherlands. But why?

Published

on

By

Signal

The application signal for sending a privacy -oriented message flew high in Dutch application stores last month, often sitting at the top as the most steadily downloaded free application for iOS and Android in all categories, for data from many application tracking platforms akin to the sensor tower.

The application has experienced popularity over the years, often in response to Changes in politics in rivals akin to WhatsApp Or Geopolitical events. This is because Signal has set a reputation as a more friendly privacy option-it is served by the non-profit foundation (though based in the USA), not a personal company focused on data earning data. In addition, the signal tracks minimal metadata.

In 2025, along with the recent US president, who strengthened the warm Big Tech hug, it is not surprising that digital privacy tools have a moment – especially in Europe, which attracted the anger of President Trump.

Advertisement

But this time, the meaning of the signal in one very specific place-Holandia is particularly eye-catching.

Signal data from the sensor towerImage loans:Sensor tower / screenshot

IN Interview with Dutch newspaper de Telelegraaf last week, President signal Meredith Whittaker He noticed that the number of “new registrations” in the Netherlands was 25 this 12 months, even though it is not clear what the exact comparative period for this data is.

Asked why the Netherlands recorded such development, Whittaker pointed to the combination of things: “growing awareness of privacy, distrust of large technology and political reality in which people realize how sensitive digital communication can be,” said Whittaker.

Data provided to TechCrunch from the application intelligence company Appfigures Increase in Signal Signal in the Netherlands. According to its data, the signal was 365. Among the applications apart from the iPhone in the Netherlands on January 1 and didn’t appear on the list of the most significant general applications. Then, from around January 5, he began to climb the rankings, reaching the highest position until February 2.

Advertisement

The signal immersed and comes out of the lead during weeks, spending around mid -February at the top – including every single day from February 22. By digging deeper into the data, the AppFigures estimates that the total download in Apple and Google Applets in total in December 2024 jumped to 99,000 in January and increased to 233,000 to February – 958%.

While a part of this height could be assigned to a lower saturation signal than other markets, a continuing application position at the top in comparison with neighboring markets of comparable size.

“No other markets are approaching the Netherlands in terms of growth between December and February,” said AppFigures Techcrunch.

For comparison, from December in Belgium, download increased by over 250%, Sweden by 153%and dishes by 95%.

Advertisement

So why the signal can experience what one redditor called “The moment of mass adoption“In the Netherlands?

Clear signal

Give ZengerSenior Policy Advisor at Dutch Digital Rights Foundation Fragments of freedomHe said that even though it is difficult to point one specific reason, he is not surprised.

The last changes in the US have seen Large platform suppliers Adapt with the recent Trump administration, and this has retained a major public and media debate. Relying Europe from the technology of big private American corporations has turn out to be the point of interest of this debate.

“The Dutch are, like many others, very dependent on the infrastructure provided by extremely dominant technology companies, mainly from the USA,” said Zenger. “What does this mean, and the risk that results from it has been nicely demonstrated in the last few weeks. As a result, the public debate in the Netherlands was relatively sharp. Where in the past this problem was discussed only at the level “:” I feel that we are now conducting a debate at the higher levels: “.

Advertisement

In this context, society can mix dominance with data protection abuse. Since corporations akin to meta are frequently studied and fined in the field of information privacy practices, the signal could appear to be less evil: it is based on the US, but supported by a non-profit organization, which ensures encryption of each the content of the message and around it.

Vincent BöhreDirector of the Dutch Organization of Privacy Privacy firstHe also pointed to increased media relationships and a wider change of public opinion.

“Since a few months ago he was re-elected in the United States, in the Dutch-and European media, which seem to support Trump, there were many” Elon) Muska. “Articles criticizing X (previously Twitter) and Meta appear everywhere in the Dutch media, which leads to a change in Dutch public opinion: even people who have never really known or cared for privacy and security in social media, suddenly became interested in” friendly privacy “alternative, in particular the signal.”

Signal of intentions

President of the application for sending a signal message Meredith Whittaker.
President Signa Meredith Whittaker on Web Summit, in Lisbon on November 4, 2022.Image loans:Patricia de Melo Moreira / AFP / Getty Images

While the Netherlands is only one market of 18 million people in the European population over 700 million, its increase in adoption can signal a wider trend throughout the continent, especially when governments try to cut back privacy barriers.

For example, Apple has recently pulled out comprehensive encryption from iCloud in Great Britain to counteract government efforts to put in a backdoor.

Advertisement

Speech Fr. Rightcon 25 In Taiwan, this week, Whittaker confirmed the unwavering Signal attitude regarding privacy.

“Signal position on this subject is very clear- we will not walk, falsify or otherwise disturb the solid guarantees of privacy and security that people rely on” Said Whittaker. “Regardless of whether this disturbance or backdoor is called scanning on the client’s side or removing the protection of encryption against one or the other, the features similar to what Apple has been forced to do in Great Britain”

Separately, in Interview with Swedish public broadcaster, Whittaker said that Signal wouldn’t follow the proposed Swedish law requiring application to send messages for storage.

“In practice, this means asking us to break encryption, which is the basis of our entire activity,” said Whittaker. “Asking us to store data would undermine all our architecture and we would never do it. We would prefer to completely leave the Swedish market. “

Advertisement

TechCrunch contacted to signal a comment, but he didn’t hear during the publication.

(Tagstotranslat) signal of the Netherlands

This article was originally published on : techcrunch.com
Continue Reading

Technology

Gayle King announces participation in the space mission of all women

Published

on

By

Gayle King, CBS News, new deal, morning show

Gayle King will join the thirty first Blue Origin civil flight into space.


Gayle King announced that he was going to space. The host of the talk show during the day provided messages CBS MORNINGS.

King revealed Her participation in the thirty first Blue Origin flights, NS-31. Before discussing the details of the mission, she and her co -lecturers presented the video editing, which described her long -term fascination with travel travel.

Advertisement

In one clip, King said: “I am excited to watch the premiere at home in my pajamas.”

Her enthusiasm led to an invite with Blue Origin. The television personality will disappear from Crew from the whole familyIncluding an award -winning journalist Lauren Sánchez, award -winning Grammy singer Katy Perry and astronaut Aish Bowe.

Soon the explorer of the space admitted that she was hesitating at first.

“I don’t know how to explain at the same time terrified and excited,” said King.

Advertisement

To make a choice, King turned to a gaggle of family members, including her children and a detailed friend, Oprah Winfrey. She said that when her most trusted confidants approved, she was ready.

“When Kirby, Will and Oprah were fine, I was fine,” said King. “I thought Oprah would say no. She said: “I feel that when you don’t do it, if you all come back and also you had the opportunity to do it, you’ll kick.” She is right. “

King is not going to be the first television host who wandered into space with blue origin. In 2021, then-Good morning America Coheat Michael Strahan took part in the third civil flight Blue Origin. The former NFL star and the sender was delighted after returning, expressing how this experience gave him a brand new “perspective” in the world.

“I want to come back,” said Strahan.

Advertisement

Blue origin, Founded by Amazon Billionaire Jeff Bezos in 2000 is a non-public aviation company that focuses on sharing space travels for civilians and developing technology to explore the space long.

The upcoming flight of the king New Shepard It will probably be part of Blue Origin’s constant efforts to normalize civil space travel.


Advertisement
This article was originally published on : www.blackenterprise.com
Continue Reading

Technology

Instagram can turn the rollers in a separate application

Published

on

By

Instagram

Meta is occupied with an independent application for brief movies, Information He informed, citing an anonymous source, which he heard the boss on Instagram Adam Mosseri talked about the personnel project.

The project is reportedly called RAY code, which goals to enhance recommendations for brand new users and existing users in the US and to conclude one other three minutes of movies, the report quoted the source.

The finish line didn’t answer immediately at the request for comment.

Advertisement

Last month, the company announced a video editing application called Edyta to compete with Capcut (belonging to Tiktok Matter Company Bytedance) since it was geared toward using the uncertain future Tiktok and Bytedance in the USA

Currently, the Instagram channel is a mixture of photos, movies (drums) and stories. However, many users imagine that the application has been cluttered since it incorporates movies and not persist with the roots as an application for sharing photos. If the company rotates in an independent application for brief movies, it can create a possibility for Instagram to emphasise other functions.

Instagram began at the starting of this yr paying creators To promote Instagram on other platforms, resembling Tiktok, Snapchat and YouTube. Apparently he also began to supply Big money for the creators Present only on roller skates.

(Tagstranslate) Instagram

Advertisement
This article was originally published on : techcrunch.com
Continue Reading
Advertisement

OUR NEWSLETTER

Subscribe Us To Receive Our Latest News Directly In Your Inbox!

We don’t spam! Read our privacy policy for more info.

Trending