Technology
Alexa Turns 10, Amazon Turns to Generative AI
Amazon is losing money on Echo smart speakers. That’s been an open secret for Alexa’s entire existence. It’s the product of a loss-leader strategy that only an organization the dimensions of Amazon can afford to sustain for a decade.
Selling hardware at a loss can in fact be an efficient strategy. Think of printers and razors, which get corporate feet within the door and make up the loss with ink cartridges and blades, respectively.
From a saturation perspective, Amazon’s strategy may be considered successful. Earlier this yr, the founder Jeff Bezos claimed, that Alexa is now available in 100 million homes, on 400 million devices.
But the financial reality paints a really different picture. According to a recent report by The Wall Street Journal, Amazon’s devices division lost a staggering $25 billion in five years between 2017 and 2021. Alexa section apparently he went missing $10 billion in 2022 alone.
At some point, the loss leader simply becomes a loss. This reality collapsed in late 2023, when a number of hundred were laid off from the Alexa unit. Eleven-figure annual losses combined with a bleak macroeconomic outlook are unsustainable, even for a corporation with annual revenues of $600 billion.
Alexa isn’t the one smart assistant to come back to earth lately. In addition to offerings like Bixby and Cortana, which have disappeared entirely, consumer enthusiasm around Google Assistant and Siri has also waned.
In recent months, nevertheless, each Google and Apple have made it clear they’re not ready to surrender. Siri took center stage at WWDC in June, as Apple breathed latest life into the brand with its latest Apple Intelligence initiative. Google similarly confirmed this week that Assistant will get Gemini support in the house.
A 2021 Bloomberg report noted that despite Alexa’s popularity, most queries involve one in every of three tasks: play music, control lights and set timers.
A former senior Amazon worker put it much more bluntly, telling the WSJ: “We were worried about hiring 10,000 people and building a smart timer.” Given all of the published criticism of Alexa over its decade of existence, this could be the simplest cut.
While the corporate has continued to release Echo devices, including the improved Spot announced last month, the corporate has taken its foot off the gas. There’s little question been a variety of soul-searching among the many Spheres. Like Google and Apple, Amazon sees generative AI because the lifeline Alexa needs.
The 10,000-person timer problem is a results of devices failing to meet customer expectations. Getting third-party developers to create skills was part of a bigger effort to make Alexa more useful. Amazon has also tried to improve the assistant’s conversational skills through the years.
In this respect, generative AI is a game-changer. Platforms like ChatGPT have demonstrated incredible conversational natural language capabilities. Late last yr, Amazon offered announcement Alexa’s AI-powered future.
“We’ve always seen Alexa as an evolving service, and we’ve been continually improving it since the day we launched in 2014,” the corporate wrote. “Our long-held mission has been to make talking to Alexa as natural as talking to another human, and with the rapid advancement of generative AI, what we imagined is now within reach.”
November marks a decade because the announcement of Alexa and Echo. There might be no higher time to reveal an image of what the subsequent 10 years might appear like. Whether the assistant gets one other decade will depend, partly, on how the subsequent few months play out.
Technology
Flipkart co-founder Binny Bansal is leaving PhonePe’s board
Flipkart co-founder Binny Bansal has stepped down three-quarters from PhonePe’s board after making an identical move on the e-commerce giant.
Bengaluru-based PhonePe said it has appointed Manish Sabharwal, executive director at recruitment and human resources firm Teamlease, as an independent director and chairman of the audit committee.
Bansal played a key role in Flipkart’s acquisition of PhonePe in 2016 and has since served on the fintech’s board. The Walmart-backed startup, which operates India’s hottest mobile payment app, spun off from Flipkart in 2022 and was valued at $12 billion in funding rounds that raised about $850 million last 12 months.
Bansal still holds about 1% of PhonePe. Neither party explained why they were leaving the board.
“I would like to express my heartfelt gratitude to Binny Bansal for being one of the first and staunchest supporters of PhonePe,” Sameer Nigam, co-founder and CEO of PhonePe, said in a press release. His lively involvement, strategic advice and private mentoring have profoundly enriched our discussions. We will miss Binny!”
Technology
The company is currently developing washing machines for humans
Forget about cold baths. Washing machines for people may soon be a brand new solution.
According to at least one Japanese the oldest newspapersOsaka-based shower head maker Science has developed a cockpit-shaped device that fills with water when a bather sits on a seat in the center and measures an individual’s heart rate and other biological data using sensors to make sure the temperature is good. “It also projects images onto the inside of the transparent cover to make the person feel refreshed,” the power says.
The device, dubbed “Mirai Ningen Sentakuki” (the human washing machine of the longer term), may never go on sale. Indeed, for now the company’s plans are limited to the Osaka trade fair in April, where as much as eight people will have the option to experience a 15-minute “wash and dry” every day after first booking.
Apparently a version for home use is within the works.
Technology
Zepto raises another $350 million amid retail upheaval in India
Zepto has secured $350 million in latest financing, its third round of financing in six months, because the Indian high-speed trading startup strengthens its position against competitors ahead of a planned public offering next yr.
Indian family offices, high-net-worth individuals and asset manager Motilal Oswal invested in the round, maintaining Zepto’s $5 billion valuation. Motilal co-founder Raamdeo Agrawal, family offices Mankind Pharma, RP-Sanjiv Goenka, Cello, Haldiram’s, Sekhsaria and Kalyan, in addition to stars Amitabh Bachchan and Sachin Tendulkar are amongst those backing the brand new enterprise, which is India’s largest fully national primary round.
The funding push comes as Zepto rushes so as to add Indian investors to its capitalization table, with foreign ownership now exceeding two-thirds. TechCrunch first reported on the brand new round’s deliberations last month. The Mumbai-based startup has raised over $1.35 billion since June.
Fast commerce sales – delivering groceries and other items to customers’ doors in 10 minutes – will exceed $6 billion this yr in India. Morgan Stanley predicts that this market shall be value $42 billion by 2030, accounting for 18.4% of total e-commerce and a pair of.5% of retail sales. These strong growth prospects have forced established players including Flipkart, Myntra and Nykaa to cut back delivery times as they lose touch with specialized delivery apps.
While high-speed commerce has not taken off in many of the world, the model seems to work particularly well in India, where unorganized retail stores are ever-present.
High-speed trading platforms are creating “parallel trading for consumers seeking convenience” in India, Morgan Stanley wrote in a note this month.
Zepto and its rivals – Zomato-owned Blinkit, Swiggy-owned Instamart and Tata-owned BigBasket – currently operate on lower margins than traditional retail, and Morgan Stanley expects market leaders to realize contribution margins of 7-8% and adjusted EBITDA margins to greater than 5% by 2030. (Zepto currently spends about 35 million dollars monthly).
An investor presentation reviewed by TechCrunch shows that Zepto, which handles greater than 7 million total orders every day in greater than 17 cities, is heading in the right direction to realize annual sales of $2 billion. It anticipates 150% growth over the following 12 months, CEO Aadit Palicha told investors in August. The startup plans to go public in India next yr.
However, the rapid growth of high-speed trading has had a devastating impact on the mom-and-pop stores that dot hundreds of Indian cities, towns and villages.
According to the All India Federation of Consumer Products Distributors, about 200,000 local stores closed last yr, with 90,000 in major cities where high-speed trading is more prevalent.
The federation has warned that without regulatory intervention, more local shops shall be vulnerable to closure as fast trading platforms prioritize growth over sustainable practices.
Zepto said it has created job opportunities for tons of of hundreds of gig employees. “From day one, our vision has been to play a small role in nation building, create millions of jobs and offer better services to Indian consumers,” Palicha said in an announcement.
Regulatory challenges arise. Unless an e-commerce company is a majority shareholder of an Indian company or person, current regulations prevent it from operating on a listing model. Fast trading corporations don’t currently follow these rules.
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