Technology
Apple faces a $3.8 billion U.K. damages claim over its “iCloud monopoly.”
British consumer rights group ‘Which?’ files an antitrust lawsuit against Apple on behalf of roughly 40 million users of its iCloud cloud storage service.
The class motion lawsuitwhich is searching for £3 billion in damages (about $3.8 billion at current exchange rates), claims Apple broke competition rules by giving preferential treatment to its own cloud storage service and effectively forcing people to pay for iCloud after a “fraud ” prices.
“iOS has a monopoly and control over Apple’s operating systems, and it’s Apple’s responsibility not to make use of this dominance to realize an unfair advantage in related markets, resembling the cloud storage market. But that is exactly what happened,” the corporate wrote in a press release announcing the filing of the claim with the UK’s Competition Appeal Tribunal (CAT).
The lawsuit alleges that Apple encourages users of its devices to join iCloud for photo storage and other data storage purposes, while making it difficult for consumers to make use of alternative storage providers – including by stopping them from storing or creating all of their data. Back up your phone data to a third-party provider.
“iOS users will have to pay for the service when photos, notes, messages and other data exceed the free 5GB limit,” he noted.
The lawsuit also accuses Apple of overcharging British consumers for iCloud subscriptions as a consequence of a lack of competition. “Apple has increased the price of iCloud for UK consumers by 20% to 29% across all storage tiers in 2023.” – it said, adding that it was searching for compensation from all affected Apple customers and estimating that individual consumers could owe a mean of £70 (about $90), depending on how long they’ve been paying Apple for iCloud services.
An analogous lawsuit – arguing that Apple has unlawfully monopolized the cloud storage market – has been filed within the US in Marchand stays pending after the corporate didn’t throw it.
UK consumers agreed
A UK claim is made on an opt-out basis for UK based consumers who qualify for inclusion. Consumers who live outside the UK and consider they’re eligible must actively conform to participate.
Spokesman Tommy Handley told us that eligible Apple customers include “anyone who ‘acquired’ iCloud services, including non-paying users, within nine years of the Consumer Rights Act coming into force on October 1, 2015.”
Handley also confirmed that the £3 billion compensation figure takes under consideration potential cancellations, duplicates and mortality.
It is a not-for-profit organization, however the litigation is being funded by Litigation Capital Management (LCM), a major global litigation financier, which it says is committed to bringing the case to fruition.
At the identical time, it calls on Apple to settle the claim without having to go to court – offering refunds to consumers and making iOS available to offer users with a “real choice” of cloud services.
Commenting in a statement, Which chief executive Anabel Hoult said: “By making this claim, Which? shows large corporations like Apple that they can’t cheat British consumers without facing consequences. Taking this legal motion means we may help consumers get the redress they deserve, discourage similar behavior in the long run and create a higher, more competitive market.”
Assuming Apple doesn’t seek an out-of-court settlement, the subsequent stage of the dispute will rely on whether the CAT grants Which permission to act as a collective representative of consumers and allows the claim to be heard on a collective basis.
In recent years, there was a rise within the number of sophistication motion lawsuits against Big Tech following a wave of antitrust enforcement on either side of the Atlantic that continues to yield incomplete results and business impact.
In the UK, Apple was also the goal of a class motion lawsuit brought last 12 months on behalf of developers over App Store fees.
Also last 12 months, a separate lawsuit within the UK was filed against Apple and Amazon, accusing them of price collusion.