Travel
Flight United Airlines Flight to China returns to LAX after the pilot forgets a passport
Passengers on board United Airlines from Los Angeles to Shanghai China had an unusual delay of their travels.
After the start around 14.00 the Pacific, the plane had to return to California after the pilot realized that he had left his passport. According to United Flight 198 he had already issued Two hours in the sky, when the aviator discovered that they lacked key identification.
Considering without him in China, the plane quickly directed to San Francisco. When the plane returned to the United States at 17:00 local time, all 250 passengers deflaw. United’s statement confirmed that each one travelers received coupons for meals and compensation for his or her troubles.
“The pilot did not have a passport on board,” said United in a statement.
“That evening we organized a new crew that took our clients to their destination. Customers received coupons for meals and compensation.”
Although United again reserved passengers with a recent flight and crew, the plane couldn’t make up for the lost time. Travelers finally reached Shanghai six hours after the original planned arrival.
Some passengers expressed their contempt for the amount of compensation received. Yang Shuhan, a Chinese passenger during a flight, told CNN that only coupons of meals sum USD 15 for a traveler. As for financial compensation for his or her trouble, United told Shuhan that they were solving her claim inside 14 business days.
For those that also stood in the face of delays on the return flight from Shanghai due to what others considered “a lack of discipline.”
“This is quite embarrassing (for United),” explained Shukor Yusof, founding father of Endau Analytics based in Singapore, a consulting company that focuses on the aviation industry. Yusof also called the incident an expensive mistake whose global airline shouldn’t have made.
The airline stood in the face of a greater warmth of dissatisfied passengers, including a mother whose problem became viral on tiktok. After she was asked to remove her son’s respiratory tube to start and said through pilots that her son shouldn’t fly, Melissa Sotomayor remembered the traumatic experience of the application.
@ Missto0 @United Airlines are doing higher and be higher! Have you tried to deny my child the right to fly home, stating that his ventilation hole and a portable oxygen concentrator are a danger to my son and other passengers?! The captain of the flight number UA1349 tried to say that my son shouldn’t fly due to his special needs. 4 Air crews told me that I had to disconnect his ventilation hole and oxygen until we were in the air and we repeated that our places could be moved because I didn’t want to apply?! I even have explained persistently that these elements of the equipment keep my son alive and he was told: “It will be good until we are in the air” is ignorant and unacceptable !!! If you will have a loved one with special needs, I don’t recommend Flying United !!! This is contrary to Ada, and the corporation doesn’t want to do every little thing to fix the situation. The apology was every little thing I wanted !!!#Noahscottstrong #Teamspicysweetpotato #BabieSoftiktok #Fyp #Medicalmomsoftics #Medically complex #preemiesrong #Warriors #Tracheostomy #Trach #GtubeBaby #Gtube #Trachbabs #Dobetterbets #americananswithdisabilitesct #UNITEAIRLINES ♬ Original sound – Missy Soto
The way you treated my son after we tried to fly home from Tampa to Newark, he was absolutely funny, “explained Sotomayor.
She quickly won over a million views on her film describing history. Although United announced its apology Sotomayor, she called regret “insincer”.
Most recently criticized American airlines due to the increase in aircraft accidents. However, this case causes a recent problem with the performance of the airlines to pay customers to and their places.
(Tagstranslate) Shanghai (T) United Airlines