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After a luxury travel group for Black women shut down just days before an upcoming trip, customers are left wondering what happened to the cash they spent.

The now-defunct group “Ladies and Luggage” has abruptly canceled a visit to Dubai that was scheduled for this week. One woman, Virginia Gasber, sent a travel agent nearly $11,000 for the experience.

“I’m disappointed that the trip was canceled and I’m disappointed that she’s giving us a hard time about the money.” expressed Gasber to.

More women, including retiree Deborah Wells, spent 1000’s on business trips on the agency. This can be Wells’ second trip with the group she once considered a “sisterhood.”

Wells explained: “It was a sisterly bond. And now you can imagine your sister saying, “We’re not doing this anymore.” Wait, what?”

However, Ladies and Luggage owner Davia Woods posted a lengthy video on Facebook explaining their sudden closure. While expressing that it intends to repay all customers, refunds won’t come as quickly as expected.

In a follow-up email, Woods explained that predatory lending, an “unexpected” tax break and the departure of a business partner had created quite a few financial challenges for the tour group. She also added that she would notify individuals who purchased insurance about reporting claims.

Woods also said she was unaware of the questionable business practices resulting in the financial collapse.

“Unfortunately, material details regarding the company and its operations have not been disclosed to me, and these undisclosed issues have ultimately contributed to the challenges we currently face,” Woods wrote on this news site. “I work closely with my attorney to follow up with each client individually, ensuring that each claim is reviewed and each person receives complete treatment.”

However, it’s unclear when or if the cash can be returned.

“But you’re not telling me how to get my money back,” Wells continued. “We have a steady income and are making payments on these promised great locations. And here we are.”

Still, the agency’s lawyer stressed that the clients’ money had indeed been used for “appropriate expenses.” However, there may be currently no deadline for refunds.

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