Politics and Current
Airlines forces 14-year-old girl off plane due to weight and balance issues, leaving her to fend for herself
The mother of a teen who was banned from a plane in Canada due to a weight imbalance is outraged at how the incident has put her daughter’s safety in danger.
According to the CBC, 14-year-old Camryn Larkan boarded a Porter Airlines flight home from Toronto to Victoria, British Columbia, on August 30 after visiting family and friends. Once she was seated on the plane, a flight attendant approached her and told her she had to get off the plane.
“I was a little disoriented… I thought I was going to go back to my seat. I thought they were just going to take my bags.” – Camryn he said CBC. “As soon as I got off the plane and saw the doors close, that’s when I started, you know, getting really concerned.”
Porter Airlines pulled Camryn from the flight due to a “weight and balance issue.” The airline said agents asked for volunteers, but when nobody got here forward, “passengers were selected based on ticket type.”
After Camryn and several other passengers were asked to leave the plane, a Porter Airlines agent arranged for Camryn to fly to Victoria the subsequent day. Camryn immediately called her father, who got here to pick her up on the airport.
Camryn’s mother expressed her frustration, saying the airline completely mishandled her daughter’s exit from the plane.
“They put my child in immediate danger,” Catherine Larkan said. “It was complete neglect and it shouldn’t happen to any other minor.”
The airline’s policy is that unaccompanied minors are exempt from involuntary disembarkation. The company offers a $100 service plan for children traveling alone. The plan is required for children ages 8 to 11 and optional for children ages 12 to 17.
Camryn’s family didn’t know the service existed, so the airline treated the 14-year-old as an adult.
“At the time, our team was unaware that Camryn was a minor,” a Porter Airlines spokesperson said. “Camryn left the airport quickly and our team had limited ability to discuss options with her.”
Children travelling without an unaccompanied minor plan are considered “independent adults” and are subject to “adult passenger considerations such as weight, balance and unloading situations.”
“They provide a service, saying we know these people are at risk, and they say if you don’t pay for the service, you’re going to be treated like any other adult passenger traveling,” Camryn’s mother said. “It’s just absolutely absurd.”
An airline representative told People magazine that its customer support department is in touch with Camryn’s family and that Porter Airlines is working on solutions to minimize the chance of an incident like this happening again.