Florida’s Department of Economic Opportunity’s website and phone lines have been flooded with hundreds of thousands of calls and tens of thousands of claims…
Messenger Bot Engagement & Resource Checklist
Here is a Messenger chatbot engagement checklist you can refer to when creating your messages.
#1: Develop a Character for Your Messenger Bot
Remember, a bot is a bot: If you design your Messenger bot to represent itself as a real human, you’ll not only mislead your community but also be violating a California state law that says